57pera Privacy Policy
Your Data, Protected

This Privacy Policy describes how 57pera ("the Platform," "we," "us," or "our") collects, uses, stores, and protects the personal information of players and visitors who access the 57pera online casino and sports betting platform at 57pera.net and any associated mobile-optimised interfaces.

57pera is operated for the Filipino market and is subject to the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, enforced by the National Privacy Commission (NPC) of the Philippines. This policy is also informed by PAGCOR data governance requirements applicable to licensed online gaming operators.

By registering an account, making a deposit, or otherwise using the 57pera platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please do not access or use the 57pera platform.

For the purposes of the Philippine Data Privacy Act of 2012, 57pera acts as the personal information controller (PIC) in respect of all personal data collected through the platform. As PIC, 57pera determines the purposes and means by which your personal data is processed.

Third-party service providers engaged by 57pera to carry out specific processing activities — such as payment processors, identity verification providers, and game content providers — act as personal information processors (PIPs) under written contracts that bind them to 57pera's data protection standards and Philippine legal requirements.

All queries, requests, and complaints relating to this Privacy Policy or to 57pera's data processing activities should be directed to the Data Protection Officer (DPO) at [email protected]. Full contact details are provided in the final section of this policy.

The categories of personal data that 57pera may collect about you during your use of the platform are set out in the table below. The specific data collected at any given time depends on the nature of your interaction with 57pera.

57pera collects personal data through the following channels and mechanisms:

• Account Registration: When you sign up for a 57pera account, you provide identity and contact information directly through the registration form.
• KYC Verification: When completing the Know Your Customer (KYC) process, you upload government-issued identification documents and, where required, proof of address or source of funds.
• Deposits and Withdrawals: When you initiate financial transactions through GCash, PayMaya, BPI, BDO, or Metrobank, the relevant financial reference data is captured by 57pera's payment processing systems.
• Platform Interaction: Technical and usage data is collected automatically through cookies, server logs, and analytics tools as you navigate the 57pera platform. See the Cookies section for full details.
• Customer Support: When you contact 57pera's support team by email or live chat, the content of your communications and any data you share during the interaction is recorded.
• Responsible Gaming Tools: When you set deposit limits, session timers, or request self-exclusion, the parameters and timestamps of those requests are recorded as part of your responsible gaming profile.
• Third-Party Verification Providers: In some cases, 57pera uses third-party identity verification services to cross-check the accuracy of KYC documents you submit. These services may return data confirming or querying your identity details.

57pera uses your personal data for the following purposes. In each case, the specific legal basis for processing is identified in Section 06 (Legal Basis) below.

• Account Management: To create, maintain, and administer your 57pera account, including processing login sessions, managing your balance, and applying account settings.
• Identity & Age Verification: To confirm that you are who you say you are and that you meet the mandatory 21+ age requirement enforced by 57pera under PAGCOR guidelines.
• Payment Processing: To facilitate deposits and withdrawals via your registered GCash, PayMaya, or bank account, and to reconcile transaction records.
• Regulatory Compliance: To meet our obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (RA 9160), and the Philippine Data Privacy Act (RA 10173), including suspicious transaction reporting to AMLC where required.
• Fraud & Security: To detect, investigate, and prevent fraudulent activity, multiple account creation, bonus abuse, money laundering, and any other prohibited conduct outlined in the 57pera Terms & Conditions.
• Customer Support: To respond to your queries, resolve disputes, and deliver after-service follow-ups in English, 24/7.
• Responsible Gaming: To monitor account activity for signs of problem gambling behaviour and to administer the deposit limits, session timers, cooling-off periods, and self-exclusion tools you choose to activate.
• Platform Improvement: To analyse usage patterns and technical performance data to improve the 57pera platform experience for all Filipino players.
• Marketing Communications: To send you information about 57pera promotions, bonuses, and new game launches, but only where you have explicitly opted in and only through your preferred contact channel. You may withdraw this consent at any time.

Under the Philippine Data Privacy Act of 2012, every processing activity must be grounded in a recognised lawful basis. The following bases apply to 57pera's data processing activities:

• Contractual Necessity: Processing your identity data, contact data, and financial data is necessary to fulfil the contract between you and 57pera — i.e., to operate your account, process bets, and pay out winnings.
• Legal Obligation: Processing for KYC verification, AML reporting, PAGCOR regulatory submissions, and age enforcement is required by Philippine law and PAGCOR conditions of operation. This processing cannot be refused.
• Legitimate Interests: Processing technical and usage data for fraud prevention, platform security, and responsible gaming monitoring is based on 57pera's legitimate interest in protecting the integrity of the platform and its players, balanced against your privacy rights.
• Consent: Processing your data for direct marketing purposes is based solely on your explicit, freely given, and revocable consent. You may withdraw consent at any time by contacting [email protected] or by updating your marketing preferences in your account settings.

57pera does not sell, lease, or trade your personal data to any third party for their own marketing purposes. Personal data is shared only in the following circumstances and only to the extent strictly necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank receive the minimum financial reference data required to process your deposit or withdrawal transaction.
• Identity Verification Providers: Third-party KYC service providers receive copies of your submitted identification documents to verify authenticity and confirm identity details.
• Game Content Providers: Your account identifier and session tokens are shared with 57pera's licensed game providers to authenticate your game sessions. Game providers do not receive your full personal profile.
• Regulatory Authorities: PAGCOR, AMLC, the National Privacy Commission, and other Philippine government bodies may receive personal data and transaction records where required by law, court order, or regulatory directive. 57pera will notify you of such disclosures where legally permissible to do so.
• Responsible Gaming Databases: Where you request self-exclusion, your details may be registered with PAGCOR's self-exclusion database to prevent circumvention across multiple licensed platforms.
• Professional Advisers: 57pera's legal, audit, and compliance advisers may have access to personal data where strictly necessary in the course of providing professional services, under obligations of confidentiality.

All third-party processors engaged by 57pera are bound by written data processing agreements that require them to process personal data only on 57pera's documented instructions, to maintain appropriate technical and organisational security measures, and to comply with the Philippine Data Privacy Act.

57pera retains your personal data only for as long as it is necessary for the purposes for which it was collected, or for as long as required by applicable Philippine law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with any identifiable individual. Anonymised, aggregated statistical data may be retained indefinitely for platform analytics purposes.

57pera implements a layered set of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS Encryption: All data in transit between your device and 57pera's servers is encrypted using industry-standard SSL/TLS protocols.
• Encryption at Rest: Sensitive personal data — including government ID data and financial account references — is encrypted in storage using AES-256 or equivalent standards.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. 57pera staff members access only the personal data categories required for their specific role, enforced through role-based access controls and audit logging.
• Two-Factor Authentication: 57pera's internal systems require multi-factor authentication for all personnel with access to player data.
• Penetration Testing: The 57pera platform undergoes periodic third-party security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: 57pera maintains a data breach response procedure aligned with the NPC's mandatory breach notification requirements. In the event of a data breach that poses a real risk to your rights, you will be notified within 72 hours of 57pera becoming aware of the incident.

57pera uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your logged-in session, and to gather usage analytics that help us improve the platform experience for Filipino players.

The following categories of cookies are used on 57pera.net:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They enable session management, maintain your login state, and support security features such as CSRF protection. These cookies cannot be disabled without breaking platform functionality.
• Functional Cookies: These cookies remember your preferences — such as your selected language settings, responsible gaming configurations, and display preferences — so you do not need to reconfigure them on each visit.
• Analytics Cookies: These cookies collect anonymised data about how players navigate and interact with the 57pera platform, helping us identify areas for improvement. Analytics data is aggregated and does not identify individual users.
• Security Cookies: These cookies are used by 57pera's fraud detection systems to identify and flag unusual patterns of device or session behaviour consistent with bot activity or multi-account usage.

You may configure your browser to refuse or delete cookies. Note that disabling strictly necessary cookies will prevent you from logging into or using the 57pera platform. Analytics and functional cookies may be refused without affecting core platform access.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you are entitled to exercise the following rights with respect to your personal data held by 57pera. These rights are enforceable and 57pera will respond to all valid requests within the timeframes prescribed by the NPC.

To exercise any of the above rights, submit a written request to the 57pera Data Protection Officer at [email protected] with the subject line "Data Privacy Request." Please include your full name, registered email address, and a description of the right you wish to exercise. 57pera will acknowledge your request within 3 business days and provide a substantive response within 30 calendar days, consistent with NPC guidelines.

If you are unsatisfied with 57pera's response to your privacy rights request, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines. Information on how to file an NPC complaint is available on the NPC's official government website.

57pera strictly enforces the PAGCOR-mandated minimum age of 21 years for all gambling activities on the platform. The 57pera platform is not directed at, and is not intended for use by, any person under the age of 21.

57pera does not knowingly collect personal data from individuals under the age of 21. All account registrations are subject to mandatory age verification as part of the KYC process. Where 57pera discovers or has reason to believe that personal data has been submitted by or on behalf of a minor, that account will be suspended immediately, any funds held will be processed in accordance with applicable PAGCOR guidelines, and all personal data associated with the minor will be securely deleted without undue delay.

57pera reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or NPC guidance. All amendments will be posted on this page with a revised "Last Updated" date at the top of the document.

For material changes — those that significantly affect how 57pera processes your personal data or that alter your rights — 57pera will provide advance notice via your registered email address at least 14 days before the changes take effect, where practicable. Your continued use of the 57pera platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 57pera protects your personal information. If you have any questions about a specific change, contact the DPO at [email protected].

All privacy-related enquiries, data subject rights requests, and data breach reports should be directed to 57pera's designated Data Protection Officer (DPO). The DPO is responsible for overseeing 57pera's compliance with the Philippine Data Privacy Act of 2012 and serves as the primary point of contact with the National Privacy Commission.

57pera is committed to addressing all privacy concerns transparently and efficiently. We treat every data subject rights request with the same seriousness we apply to platform security — because your trust is the foundation of the 57pera community.